New Patients at
Chiropractic Health Center

Next, you will be escorted by a Chiropractic Assistant (CA) to one of our consultation rooms. They will use a Dual Digital Inclinometer to assess your range of motion. Once completed, one of our doctors will come in to have a conversation about your health history and current complaint. They also review the procedures that may be used and their approach to chiropractic care.

Next, they will conduct a full physical examination and administer whatever tests they deem necessary. A CA may then take you for x-rays if deemed necessary and schedule your next visit to review the findings. Treatment may be performed the same day if our doctors deem it safe and appropriate.

The second visit is for the report of findings; it lasts about 30 minutes.

Our doctors will review some of the basic information from your first visit and go over the results of all your tests and x-rays (if applicable). We take the time to make sure our patients understand their condition and that all questions are answered. After their assessment, our doctors will outline their care plan recommendations that will improve your condition as quickly as possible. Finances for the care plan will be discussed, at which point it is your decision to continue care with us or not.

Regular visits are scheduled as per your care plan. They’re about 20-25 minutes for the adjustment, rehab exercises, and additional therapies.

Financial Policy

At Chiropractic Health Center, our primary goal is to provide exceptional healthcare services to our patients, ensuring their well-being and improved quality of life. We understand the importance of transparency in financial matters related to these healthcare services. This financial policy is designed to clarify the expectations for insurance coverage and outline patient responsibilities. After completing your consultation and examination, the Doctor will provide his or her best recommendations and include an estimate for the patient’s out-of-pocket expenses for the proposed care plan.

Insurance Coverage and Limitations:

1. Insurance Verification: At your initial visit, we request you provide your ID and insurance card. We will use this information to verify your insurance coverage to best estimate your out-of-pocket responsibility. NOTE: Occasionally, claims process differently than the information obtained during our verification process. Any balance owed after the claims process would become the patient’s responsibility and any credit would be credited to their account.

2. Medical Necessity: Insurance plans are more likely to cover chiropractic care when it is deemed medically necessary to treat a specific musculoskeletal condition. This may include issues such as back pain, neck pain, or headaches. Evaluations must be done periodically to determine continued medical necessity. Care can be deemed not medically necessary if the complaint is no longer acute in nature, stops showing consistent progress or other specific criteria is not met. Care considered medically necessary or consisting of non-covered services will not be billed to your insurance company. Maintenance or wellness care is often not covered under most insurance plans as these treatments are typically aimed at preventing future flare ups or health issues rather than addressing an acute medical problem.

3. Limited Coverage: Some insurance plans may limit or exclude coverage for certain conditions, such as pre-existing conditions, non-musculoskeletal complaints, pediatric care, maintenance care or specific treatment techniques. Insurance plans may also have annual visit limits or limit the number of visits or length of treatment per injury or episode of care. Insurance will typically cover 4-6 weeks of active care but varies on a case-by-case basis. Proposed care plans will estimate insurance coverage up to the first progress evaluation.

4. Prior Authorization: Some insurance plans require prior authorization for specific treatments or visits. It is the patient’s responsibility to ensure necessary authorization is obtained. Failure to do so may result in denied claims and financial responsibility.

Patient Responsibilities:

1. Submission of Accurate Information: It is vital that you provide us with accurate and up-to-date insurance information. Any inaccuracies may result in delayed claims processing and potential financial responsibility.

2. Co-Payments and Deductibles: If your insurance plan requires co-payments or deductibles, you are responsible for making these payments at the time of your appointment.

3. Payment for Non-Covered Services: If your insurance plan does not fully cover certain treatments or conditions, you are responsible for the cost of those services. Payment is expected at the time of service unless prior financial arrangements have been made.

4. Collections: Unpaid balances over 90 days old may be subject to collection efforts, which could negatively impact your credit score. To avoid this, we recommend addressing any outstanding balances promptly.